1 online resource (141 pages)

A bestselling business title on how to unlock the potential of people by applying the techniques of coaching. Coaching is the key to realising the potential of your employees, your organisation and yourself. The good news is that becoming a great coach requires nurturing just a few simple skills and habits. This bestselling and classic business book, now revised and relaunched, takes you through the stages needed to implement coaching to maximum effect. Easy to read and apply, the book provides the techniques and tools of coaching that are vital for anyone who wants to develop a team of people

Originally published: London : HarperCollins, 1996

Title from title screen

Includes bibliographical references and index

Contents; Introduction; Alex's story; 1 Contemplating coaching at work; 2 Asking versus telling; 3 Eliciting feedback; 4 Correcting common coaching myths; 5 Giving feedback; 6 Structuring the coaching session; 7 Diagnosing individuals' different styles; 8 Finding and avoiding your coaching blocks; 9 Coaching in a hurry; 10 Taking account of others' skill and will; 11 Overcoming a reluctance to being coached; 12 Motivating; 13 Recognising cultural differences; 14 Starting teams well; 15 Coaching caveats; 16 Giving feedback upwards; 17 Mentoring; 18 Reflecting on coaching -- a summary

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